Help Centre

701pub Frequently Asked Questions

Got questions about your 701pub account, deposits, withdrawals, bonuses, or games? You are in the right place. This page covers everything Filipino players commonly ask — from signing up and KYC verification, to GCash payouts, JILI slots, responsible gaming tools, and more. Browse by category or use the quick links below to jump straight to the section you need.

25 Q&A pairs
5 categories
24/7 live support
21+ players only

  Can't find your answer here? 701pub's live chat team is available around the clock — typical response time is under two minutes.

Your 701pub Experience, Explained

Instant GCash Deposits

Fund your 701pub wallet in seconds using GCash or Maya — the two most popular e-wallets in the Philippines. No waiting, no friction, just play.

PAGCOR-Compliant Platform

701pub operates in compliance with Philippine gaming regulations set by PAGCOR, ensuring fair play, secure transactions, and player protection for all Filipino members.

Fully Mobile-Ready

Play bingo, slots, live casino, and sports betting from any smartphone or tablet — no app download needed. 701pub works beautifully on Android and iOS browsers.

Generous Loyalty Rewards

Every wager on 701pub earns loyalty points. Redeem them for bonus credits, free spins, and cashback — and level up to VIP tiers with exclusive perks for high-frequency players.

24/7 Filipino Support

701pub's customer support team is available every hour of every day via live chat. Our agents are fluent in both English and Filipino and typically respond within two minutes.

Built-in Responsible Gaming

Deposit limits, self-exclusion, session reminders, and cooling-off periods are all available directly from your 701pub account settings — free to activate, effective immediately.


Account & Registration

Sign-up, KYC verification, login issues, and account management

Creating a 701pub account takes under three minutes. Visit 701pub and click the Register button, then fill in your mobile number or email address, choose a secure password, and complete the short verification step. You will need to confirm your age — 701pub is strictly for players aged 21 and above. Once your account is verified, you can make your first deposit and start playing.

701pub requires a government-issued photo ID for KYC verification. Accepted documents include a Philippine passport, SSS or GSIS ID, driver's license, PRC ID, PhilSys National ID, or UMID card. You may also be asked to submit a selfie holding your ID. KYC is required before your first withdrawal and is a standard requirement under Philippine gaming regulations.

On the 701pub login page, click the "Forgot Password" link below the login fields. Enter the mobile number or email address registered to your account, and a reset link or OTP will be sent to you. Follow the instructions to set a new password. If you run into any trouble, 701pub's 24/7 live chat support team can assist you directly.

No. 701pub permits only one account per player. Duplicate accounts are against our Terms and Conditions and may result in the suspension of all associated accounts and forfeiture of any pending balances. If you believe you have accidentally created a duplicate, contact 701pub support immediately so the issue can be resolved without penalty.

To permanently close your 701pub account, contact our support team via live chat and submit a closure request. Any remaining balance will be processed for withdrawal to your registered payment method before the account is closed. Please note that once an account is permanently closed, it cannot be reopened. If your reason for closing is related to problem gambling, we encourage you to consider self-exclusion first.

Deposits & Withdrawals

GCash, Maya, BPI, BDO, Metrobank, processing times, fees, and limits

Log in to your 701pub account and go to the Cashier or Deposit section. Select GCash as your payment method, enter the amount you wish to deposit (minimum ₱100), and follow the on-screen prompts to authenticate with your GCash app. Deposits via GCash are processed instantly — funds appear in your 701pub wallet within seconds, so you can start playing right away.

The minimum deposit at 701pub is ₱100 for most payment methods including GCash, Maya, and e-wallets. Bank transfer deposits via BPI, BDO, and Metrobank may have a slightly higher minimum of ₱500 depending on the channel. Cryptocurrency deposits are subject to network minimums. Always check the Cashier page for the current minimum applicable to your chosen method.

GCash withdrawals at 701pub are typically processed within 15 to 30 minutes once your request has been approved. During peak hours or if your account is undergoing a routine review, processing may take up to a few hours. Bank transfer withdrawals to BPI, BDO, or Metrobank generally take one to three business days. 701pub aims to process all withdrawal requests as quickly as possible.

701pub does not charge internal fees on standard withdrawals. However, your bank or e-wallet provider (GCash, Maya, BPI, BDO, Metrobank) may apply their own transaction or transfer fees. For cryptocurrency withdrawals, network (gas) fees apply and are deducted from the withdrawal amount. We recommend checking your payment provider's fee schedule before initiating a withdrawal.

Yes, Maya (formerly PayMaya) is fully supported at 701pub. Select Maya in the Cashier section, enter your deposit amount, and you will be redirected to the Maya payment page to confirm the transaction. Deposits via Maya are instant. Maya is one of the most popular payment options among Filipino players on the 701pub platform, alongside GCash and major Philippine banks.

Games & Gameplay

JILI slots, live casino, bingo, sports betting, RTP, and mobile play

701pub offers a wide library of slot games from leading providers popular in the Philippines, including JILI Games, PG Soft, Pragmatic Play, and more. You will find classic 3-reel slots, modern video slots with bonus rounds, jackpot slots with progressive prizes, and themed games based on Filipino pop culture and Asian mythology. New titles are added regularly to keep the selection fresh.

Yes, 701pub is fully optimised for mobile play. The platform runs smoothly on any modern smartphone or tablet browser — whether you are on Android or iOS, Chrome or Safari. Simply visit 701pub from your mobile browser for a seamless gaming experience with no app download required. All games, the cashier, live chat support, and account settings are fully accessible on mobile.

Return-to-Player (RTP) percentages vary by game title and provider. Most slot games on 701pub have RTPs ranging from 94% to 97%, with some JILI titles offering even higher returns. RTP information is available in each game's information panel — just tap the "i" or "Info" button within the game lobby. 701pub only partners with certified game providers whose RNGs are independently audited for fairness.

Yes, 701pub features a full live dealer casino section with real human dealers streamed in HD. Available games include Live Baccarat, Live Roulette, Live Blackjack, Live Sic Bo, and more. Live casino games are streamed around the clock so Filipino players can join a table at any time of day or night. The live casino section is accessible from the main 701pub lobby.

701pub offers sports betting on a wide range of local and international sporting events. Filipino basketball fans can bet on PBA games during the Commissioner's Cup, Philippine Cup, and Governors' Cup seasons. International coverage includes NBA, UFC, boxing, football, and more. Odds are updated in real time, and a variety of bet types are available for each match.

Bonuses & Promotions

Welcome bonus, wagering requirements, free spins, and loyalty rewards

701pub regularly offers a welcome bonus for newly registered players. Bonus structures can include a deposit match bonus, free spins on selected slot games, or a combination of both. The exact welcome offer may vary depending on current promotions. All bonuses come with wagering requirements that must be met before winnings can be withdrawn — always read the full bonus terms before claiming.

A wagering requirement (also called a playthrough requirement) means you must bet the bonus amount a certain number of times before you can withdraw any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. 701pub clearly states the wagering requirement for every promotion.

Yes, 701pub operates a tiered loyalty programme that rewards regular players with points for every wager they place. Accumulated points can be redeemed for bonus credits, free spins, or cashback. Higher-tier VIP members receive personalised account management, faster withdrawal processing, exclusive reload bonuses, and invitations to special events. Details of the current VIP programme are available in the Promotions section of your 701pub account.

Bonus winnings can only be withdrawn after the applicable wagering requirement has been fully met. Once the playthrough condition is satisfied, the bonus is converted to real cash and is available for withdrawal via your preferred payment method. 701pub's account dashboard shows your current wagering progress in real time so you always know exactly where you stand.

Safety & Responsible Gaming

PAGCOR compliance, 21+ age requirement, self-exclusion, and support resources

701pub operates in compliance with applicable Philippine gaming regulations. Online gaming in the Philippines is overseen by PAGCOR (Philippine Amusement and Gaming Corporation), which sets the standards for fair play, player protection, and responsible gaming that all compliant operators must follow. 701pub adheres to these standards to provide Filipino players with a safe and trustworthy gaming environment.

The minimum age to register and play at 701pub is 21 years old. This is a strict requirement under Philippine gaming law. All players must pass an age verification check before real-money play is permitted. Any account found to belong to a person under 21 years of age will be immediately closed and any deposited funds returned to their source.

You can activate self-exclusion directly from your 701pub account settings under the Responsible Gaming section — no support contact required. Choose a self-exclusion period ranging from 24 hours up to permanent exclusion. Once active, your account is locked and you will not receive any promotional communications from 701pub. For permanent self-exclusion, contact our support team to ensure the restriction is fully applied across all channels.

If you or someone you know is struggling with problem gambling, help is available in the Philippines. The National Center for Mental Health (NCMH) operates a 24/7 crisis hotline at 1553 (toll-free). Gamblers Anonymous Philippines holds peer support meetings in Metro Manila, Cebu, and other cities. PAGCOR also maintains responsible gaming resources for Filipino players. 701pub's own support team is available 24/7 via live chat if you need to talk.

Log in to your 701pub account, go to Account Settings, and select the Responsible Gaming tab. From there you can set daily, weekly, or monthly deposit limits. Limits take effect immediately. If you wish to increase a limit, a mandatory 72-hour cooling-off period applies before the higher limit becomes active — this safeguard is in place to protect players from impulsive decisions.

701pub customer support is available 24 hours a day, 7 days a week. The fastest way to get help is via the live chat feature on the 701pub platform — typical response times are under two minutes. You can also reach the support team by email at [email protected], with a response time of under 30 minutes. Support staff are trained in both English and Filipino to assist players from all over the country.
 Remember: Gaming should always be a source of entertainment, not a way to earn income or escape problems. 701pub's Responsible Gaming tools — deposit limits, session timers, self-exclusion — are available to every player at no cost. Visit our Responsible Gaming page to learn more.
  Still Need Help?

Can't Find Your Answer?

Our 701pub support team is on standby 24/7 to help Filipino players with any question — from account issues and payment problems to game rules and bonus terms. Reach us via live chat for the fastest response, or send an email to [email protected] and we'll get back to you in under 30 minutes.

For players 21 and above only. Please gamble responsibly. If gaming stops being fun, use our self-exclusion tools.